Standard Shipping
Orders placed Monday through Thursday before 12:30 p.m. CST typically ship the same or next business day. Orders placed Friday, Saturday or Sunday ship in one to two business days. We ship using SPEE-DEE Delivery to MN, WI, IL, IA and parts of ND, SD, NE and MO. FedEx Ground is used to all other states. We do not ship via UPS or USPS with the exception of small packages. When holidays fall mid-week, we may ship products on Fridays if the scheduling permits.
When you place an order for small jars of supplement, we send it via USPS as metered mail to save you money. Due to this there is no tracking number as it is sent as metered mail. USPS deliveries can take 7-14 days. If you would rather ship via FedEx, please let us know when you place your order. Shipping cost for 1-4 jars of supplement (up to 1 lb) via FedEx is approximately $10.00-15.00 versus shipping USPS at a cost of $3.94-7.85. Ordering your supplements along with your pet food is the best way to save. Your items then ship via FedEx with a tracking number you will receive by email. Orders over $30 ship free.
Shipping Policy
FREE economy ground shipping on all qualifying orders $30 and over AFTER coupons or promotions have been applied. Orders under $30 (product total does not include applicable tax) are subject to standard shipping costs. FREE shipping applies to economy ground shipping to 48 contiguous states only. Additional shipping charges will apply for expedited and air shipments.
Refusal of Packages and Restocking Fees
If a shipment that has already been processed is refused by the customer on arrival, the cost of the shipment coming back will be deducted from any credit or refund.
Lost or Stolen Packages
Young Again is NOT responsible for lost or stolen packages. We strongly recommend that you are available to receive your shipment, provide an appropriate delivery address during business hours such as your work address or use the FEDEX HOLD OPTION (see below for more info). We also offer signature-required delivery, however, FedEx and Spee-Dee Delivery have ADDITIONAL FEES that will be passed along for this service.
HOLD AT LOCATION
We now offer FEDEX HOLD at your local WALGREENS. Choose FEDEX HOLD at check out and set up your hold site as your NEAREST WALGREENS.
PLEASE NOTE: IF YOU CHOOSE HOLD AT WALGREENS LOCATIONS, IT WILL ONLY BE HELD FOR 5 BUSINESS DAYS. After that time it will be sent back to Young Again. Shipping/restocking charges may apply. BE SURE TO PICK UP within the 5 business days.
Orders for Alaska, Hawaii, U.S. Territories will need to contact us at 800-311-6646 Monday- Friday 8:00- 4:00 CST.
Shipping to a Different Address
If you wish to send your complete order to an address that is different than the billing address you provide us, simply enter the delivery address in the Ship To Information page during Checkout.
APO/FPO Addresses
All shipments to APO/FPO addresses are sent via USPS to distributing military centers in the U.S., at which time the military service assumes responsibility for shipping. Because we are not able to export our meat ingredients into many countries (EU very specifically), we are unable to guarantee that your shipment will not be detained and returned to us. We will attempt to do so at your request but cannot credit for any detained shipments. We are able to ship in USPS flat rate shipping boxes which can hold 4lb or 8Lb bags. There maybe additional shipping costs to ship to APO/FPO. Please contact after placing your order to receive a quote for the additional shipping costs. Please allow additional time for delivery.
International Addresses
We do not ship out of the U.S. at this time. We do have a distributor in Singapore and a distributor in Canada.
Can & Clover Pte Ltd
Contact: Jacqueline Goh
61 Ubi Road 1, Oxley Bizhub, #02-36, Singapore 408727
M: +65-9827 5991
E: jacqueline.goh@canclover.com
How to Track Your Order
Customers who provide an email address will receive order status updates. These may include an order confirmation email, followed by a shipping notification email including tracking information if available. Detailed tracking information will be updated as the shipment progresses.
Customers in North Dakota, South Dakota, Nebraska, Minnesota, Iowa, Wisconsin and Illinois will generally receive their shipments via Spee-Dee Delivery service. For all other states, shipments are sent via FedEx Ground.
Coupons
Young Again provides FREE shipping on each order as an ongoing special/discount, so we allow only 1 coupon code (regardless of the code) which is then applied to your first order. No other coupons or discount codes are valid.
| Hours: | Monday - Friday |
| 8:00am - 4:00pm CST | |
| Shipping: | Monday - Thursday |
